Legal
Privacy Policy
Last updated: October 2026
This Privacy Policy explains how HouseFrame Works, a DBA of Ctrl Shift Home LLC, handles information on https://houseframeworks.com.
Information collected
When you use our contact form we collect your first and last name and, if you provide them, your email address, mobile number, and project details. If you choose an SMS category we record the category, consent time, source page, disclosure version, and browser user agent. We may also collect basic technical data such as device type and pages visited.
How information is used
We use information to respond to your questions, acknowledge project requests, provide updates you request, deliver the SMS categories you select, and improve our content.
SMS communications
If you opt in, you may receive marketing texts featuring renovation content, improvement planning resources, maintenance tips, project inspiration, and new homeowner tools, and account notifications covering enrollment confirmations, acknowledgments of project requests you submit, project updates you request, and messaging preference management, depending on which categories you select. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms of Service.
Mobile opt-in information
Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.
This includes contractors, service providers, lead aggregators, and third-party marketers. A phone number entered on our form is never treated as SMS consent unless you check an SMS consent box. If a courtesy provider introduction is ever offered, any sharing for that specific introduction would require your separate, explicit consent and is separate from SMS opt-in.
We may use service vendors, such as a messaging platform, solely to deliver messages on our behalf.
Cookies and analytics
We may use essential cookies and basic analytics to understand how pages are used. You can control cookies through your browser settings.
Data retention
We keep information only as long as needed to respond to you, maintain consent records, and meet legal obligations.
Opt-out rights
Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text to stop messages for that program. You may also email hello@houseframeworks.com to update or delete your information.
Security
We use reasonable measures to protect information, though no method of transmission over the internet is completely secure.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect their information.
Third-party links
Our site may link to other websites. We are not responsible for their privacy practices.
Policy changes
We may update this policy and will post the revised version on this page.